As the birth rate decreasing and population aging, more and more people decide to keep pets for company, and are willing to invest on pets. Nowadays, pets are not just pets, they have become part of the family, also known as “furkids”.
Bringing furkids to pet salon has become an upward trend. Since the market is getting much more competitive, our main focus on this project is how to create exquisite experience and eye-catching design for customers.
The space leased by our client is a half unit on the first floor of a two-floor building, which is located on a street nearby a busy main road with various shops and stalls.
Although the space is affiliated to the building, we attempt to highlight and detach the store visually. In order not to damage the original façade, we asked carpenters to create wall panels to cover it, and painted on white enamel. The color of white gives a fresh feel, like an independent cabin house, letting the salon stands out from the monotonous block and attract public’s curiosity.
Regarding the height of the front yard fence, we consider both the safety height of furkids jump and the visibility of the dog-nose-style door handle.
The spotless white wall and wooden materials makes the salon visually more spacious and brighter. With warm lighting design, we aim to left every customer who visits with feel comfortable and relax.
Using transparent glass instead of solid wall as space partition reduces the sense of closure and enhance the openness, which also symbolize transparency of every procedure and service our client provides. Through the glass wall, customers can enjoy the neat skill of beauticians, turning once covert process into a platform that can demonstrate professionality and increase reliability.
Although the platform and procedure are opened to customers, the most important thing is if our clients are willing to stay or not.
Most pet salons choose to discard waiting area due to effective usage of the space. However, we decide to do just the opposite way. We plan an adequate size and private waiting area to create a customer-friendly environment. Recessed oval seats are designed with moderate depth. Every seat is a semi-independent space itself, preventing unnecessary eye contacts and bother from others.
Intuitively, it seems to violate the principle of sales per unit area and lessen the space usage; however, this kind of participatory design can increase not only reliability from customers but also the possibility of mutual interaction. During the period of waiting for and accompanying their furkids, customers can still relax and heal while doing nothing.
When all hardware and software are in place, the “warmness” is always the key point to outstand from other competitors.