How Tri-Lox Is Bringing Handcrafted Timber to Big-Name Architects

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Connect with huge architecture firms and gain new business through Architizer’s community marketplace for building-products. Click here for more information.

Tri-Lox, a Brooklyn-based manufacturer specializing in unique reclaimed and ethically sourced wood, relies largely on their local networks of architects and good word of mouth from their previous custom work. This works well for Tri-Lox, for whom around 60 percent of their work is repeat business. However, as they scale, Ellis Isenberg, Cofounder and Partner at Tri-Lox, says that they have to focus on the ways that they generate new business.

© Eliesa Johnson

© Eliesa Johnson

The Tri-Lox crew; photograph by Jake Ryan

Getting new clients in the door is often more costly than retaining repeat customers and can present a challenge to localized, growing businesses. The prospecting, building of brand awareness and research that it takes to generate these leads is often too large an investment for a smaller manufacturer to take on. As Tri-Lox turns their focus toward ramping up customer acquisition, they enlisted Architizer for a more economically attainable solution.

Architizer’s latest innovation, Architizer aims to revolutionize the way that architect’s specify and connect with product manufacturers. With Architizer, learning about new products, optionality and sustainability becomes much easier for the ever time-constrained specifier and targeting the right opportunities becomes much easier for manufacturers looking to educate architects around their products and performance.

© Arion Doerr

© Arion Doerr

Clockwise from left: the Tri-Lox workshop; freshly milled oak table tops; reclaimed maple factory flooring (photographs byArion Doerr)

For Tri-Lox, Architizer represents an opportunity to access a larger network of New York–based architects. Through Architizer a local boutique company can leverage its existing network and gain access to architectural firms previously outside of that reach.

“Our biggest challenge has been gaining the ear of larger firms to show that our unique approach works for larger-scale projects,” says Isenberg. “We joined Architizer because we see great value in having an Architizer advocate for our business and are excited by the opportunity to grow with the platform. We think that there is a lot of room for improvement in the way in which suppliers and designers work together on projects, and Architizer is poised to take on these challenges.”

Bergen Beer Hall by Selldorf Architects; photograph by Jonathan Chesley

© Arion Doerr

© Arion Doerr

Vice Media Rooftop; photograph by Arion Doerr

Because interactions on Architizer begin with architects posting their product needs, this online marketplace allows for a targeted approach that reaches the right contact at a firm at the precise moment when they are looking for product. This puts the manufacturer in a position of solving a problem for the architect, rather than advertising to them, and results in greater insight and collaboration than traditional approaches, with much fewer resources expended.

Tri-Lox has used Architizer to present their diverse selection of distinctive architectural surfaces and their custom mill-working projects. Within the first couple of interactions on the marketplace, Tri-Lox had sent their product info to several unique firms that they had not made inroads with in the past and had the opportunity to meet with SHoP Architects’ Product Librarian for an in-person meeting at SHoP’s Financial District office.

Shake Shack Flatbush Ave.; photograph by Tri-Lox

NYSCI Treehouse installation by Situ Studio; photograph by Patrick Mandeville

“It was excellent to be invited into ShOP’s offices to meet with their materials specialists and project designers face to face,” reflects Isenberg. “These types of meetings are always an excellent starting point to build lines of communication and familiarize the firm with what we do at Tri-Lox.” As an early adopter of this technology, SHoP has used Architizer for a variety of its high-profile projects such as Uber’s headquarters in San Francisco and brought Tri-Lox in at a time when it was looking for several wood solutions for its projects.

These types of connections and introductions are what Architizer is all about. New discovery and expansion of awareness for products that can help us all build better buildings faster, cheaper and better than before. Providing resources and access to brands that are on the cutting edge of product innovation, sustainability and design are imperative to creating buildings that reflect the goals of the A&D community.

Gain leads from major firms such as AECOM, HOK and OMA through Architizer’s community marketplace for building-products. Click here to sign up now.

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