Express Scripts is responsible for managing pharmacy benefits for about 90 million Americans. In today’s complex environment, the company’s innovation solutions, and insights from actionable data provide the company with a unique opportunity to deliver on its mission: making the use of prescription drugs safer and more affordable. To demonstrate what Express Scripts’ 30,000 employees do every day to advance that mission, Clickspring designed a combination workplace and visitors tour center called The Lab. Located in Express Scripts’ Technology and Innovation Center, the Lab is both a showcase of innovation and an office dedicated to solving some of healthcare’s biggest challenges.
The Lab houses researchers, pharmacy technicians, and design teams who collaboratively combine the company’s complementary capabilities — behavioral sciences, clinical specializations and actionable data — into practical solutions to drive better decisions and healthier outcomes.