Designing the new offices for Payscan was an opportunity to renew and elevate the value of their workspace—envisioning an environment that fosters creativity, collaboration, and a strong sense of teamwork.
Located on the top floor of an office building in Las Condes, Santiago, the project began by merging two existing office units into a single, open floor plan of approximately 4,850 square feet.
From the very first site visit, two defining features stood out: the impressive ceiling height—nearly 12 feet clear between exposed concrete slabs—and the generous perimeter windows flooding the space with natural light. These qualities became the foundation for a design that emphasizes openness, brightness, and character.
After evaluating multiple zoning and layout strategies, the final scheme placed all work and gathering areas along the perimeter. Along the building’s longest façade, open workstations were arranged to promote constant interaction and visual connection among team members. Circulation areas were minimized by softening 90° corners into smooth curves, allowing for fluid and intuitive movement throughout the office.
As a technology company specializing in payment processing, Payscan’s team challenged the architects to design efficient, modern, and engaging spaces that would inspire in-person work and a renewed sense of belonging at the office. Two coffee-break areas were created at opposite ends of the floor, each distinguished by its color palette—eggplant and aqua green. These hubs feature high tables and stools for informal meetings, as well as built-in booth seating for brief conversations or phone calls.
The material palette was curated to evoke both warmth and light. Natural Chilean pine wood in smooth and slatted paneling defines much of the interior, while a light gray-painted ceiling—with all mechanical systems exposed—enhances the perception of height and spaciousness.
Furniture details echo the same color tones of eggplant and aqua green. Planters were integrated throughout the design, introducing greenery and reinforcing the restorative influence of nature in the workplace.
Acoustic comfort was another central aspect of the project. A continuous modular vinyl flooring was installed to provide visual unity and sound absorption. Above the two coffee areas, suspended circular acoustic clouds in matching tones help balance the acoustic environment. In the meeting rooms, metal baffle ceilings were introduced to lower the perceived height and minimize reverberation.
For general lighting, linear LED fixtures trace the circulation paths and accentuate the rhythm of the baffle ceilings. In contrast, circular ring pendants were selected for the meeting rooms to create a more intimate and sculptural lighting composition.