Offsite Offices for The Cosmopolitan of Las Vegas

5170, Badura Avenue, Las Vegas, NV, United States

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Offsite Offices for The Cosmopolitan of Las Vegas

5170, Badura Avenue, Las Vegas, NV, United States

Firm

Penta Building Group

Type

Commercial › Office

YEAR

2010

BUDGET

$1M - 5M

The Cosmopolitan of Las Vegas is leasing a 35,000 sf building to house many of their operations departments and Resort Services call center. Because this facility has 9 different departments that all need to work together at varying levels of interaction, the owner desired a space that encouraged collaboration, was flexible, and was not a stereotypical open office environment. Many organizing themes/ideas were put to the test.

Through a series of workshops, APTUS and the Cosmopolitan team identified precedence (good and bad), program elements, goals, needs, functional adjacencies, imagery, etc. Each workshop had a specific focus and helped us guide the owner group through the process step by step. Workshop 1 focused on adjacency studies and inspirational/ precedence studies. Through the use of bubble diagramming, pieces of the program were physically created with paper and laid out on a table for the owner group to work with. APTUS then took these adjacencies and translated them into organizational diagrams within the confines of the shell building. Once an organizational scheme was selected, a floor plan was then created and refined over several workshops.
Interior renderings showing colors and finishes were developed along with the floor plan to provide the owner with a cohesive 3 dimensional view of the spaces as the layout came to life.
One of the key elements the owner desired was the centralization of the call center, or what is referred to as Resort Services. Instead of banishing the noisy call center off to a remote location, we have located them in the heart of the facility. This allows the people working in the call center to feel included and for people working in other departments to see the goings on in the call center. The owner wants to encourage their employees to talk to one another, even if there is no professional need to speak to each other, they believe in the value of personal exchanges and the potential for great ideas to flourish from them. To foster this type of interaction, the owner recognized early that they needed to provide various ways for their employees to work. Common spaces like Business Hubs, Meeting Rooms, and Think Tanks provide alternate places for people to meet, collaborate, and work rather than be limited to their desk or a private office. A Recharge Room is also provided for people to escape for a few minutes and "recharge" their mind, take a quiet break, and relax. Alternatively, a multi-purpose room allows for impromptu physical activities like basketball or table tennis, and also a place for training large groups of people. Something as simple as the type and layout of the systems furniture also breaks down barriers and allows for communication. It also provides flexibility for future additions or removal of workstations.
　