Cochlear’s implants restore hearing—sometimes even allowing someone to hear for the first time—and the emotional impact of that work is built directly into their new U.S. headquarters. DLR Group’s design unites employees once scattered throughout a single-story campus into a harmonious three-story environment, so that they can collaborate more readily and connect more deeply with the mission that drives them.
Upon entry, a long corridor frames large-scale photographs of recipients whose lives have been positively impacted by Cochlear’s devices. This gesture serves to orient employees not to where they are, but to who they’re there for. The same is true of experiential graphic design elements throughout, such as a museum-like exhibit chronicling the evolution of cochlear implant technology; a hologram of the company’s founder that tells their story firsthand; and an interactive wall installation that spells out the word “transform,” with each tile revealing real stories of how the trajectories of people’s lives have been shaped by Cochlear’s implants.
DLR Group’s design transforms an older, cubicle-heavy building with minimal amenities into a modern, open environment centered on collaboration, employee happiness, and well-being. On the ground floor, employees have access to an experience center, training rooms, sound booths, and laboratories. Toward the rear, a café, fitness center, and outdoor terrace form an interior commons, intended to draw occupants from upper floors down into a shared space. Open-plan workspaces on upper floors are threaded together by slatted ceilings and hues from Cochlear’s brand identity.
Vertical stairwells and atriums repeat the braided motif—subtle interventions that give structure to an otherwise flexible environment. Wood surfaces and soft lighting create a rhythm that’s less about spectacle and more about clarity.
Glass-enclosed conference rooms improve visibility and access. Shared spaces, including labs and sound booths, allow engineers, clinicians, and visiting medical professionals to work side by side.
Rather than enforcing a single mode of use, the design allows for movement, pause, and gathering. The result is a workplace that fosters learning, collaboration, and emotional connection — a space where the work of restoring hearing is not only performed but deeply felt.